tiffani in Wayne, NJ
Highly recommend! I had a great service. Got an appointment for the next day. The repair guy called when he was 15 minutes away. Arrived on time. Had my dryer fixed in less than an hour and even improved the vent so it works better than before. Friendly. Reasonable rate. Coupon from Valpak. I’ll call them first next time (Sears stood me up and wanted to charge more).
Tom in Norwood, NJ
Their response to my request was almost immediate. They were able to come out the very next morning. They were prompt, friendly, and thorough. Their service fee was higher than some others I spoke to… but I would still recommend these pros, because they were above all, honest vendors.
Anonymous in Paramus, NJ
Prompt & quick!
Gen B. in Harrington Park, NJ
Wonderfully reliable repair service! The technicians are professional and friendly. They come quickly when you need them and their prices are fair. They also advertise with coupons so you can often get a really good deal.
I called all bergen at 10:30 at night fully expecting to get a voicemail so I could leave my request and hopefully have my call returned the following day. Unbelievably there was an answer on the other line and I was able to discuss my leaking frigidaire dishwasher with the woman who answered. She explained that after hours all calls get sent to their company cell phone which she keeps on her to answer calls from people like me who may need help outside of business hours.
They sent out a repairman the next day who was able to fix my dishwasher and all I had to pay was the service fee (74.95). There was also a $25 coupon that i used from their website to put towards the repair. Overall, very good service.
Very kind and respectfully to senior citizens and veterans.
I was very pleased with the work Mike did in replacing the control panel on my stove. He was punctual, professional and courteous. I was impressed by the fact that the owner, Mary, gave me so much time on the phone when I called, trying to make sure that the right service person from the company would be sent to my condo to fix my stove. I’m very pleased and have in fact recommended All Bergen Appliance to a dear friend of mine whose dryer was mal functioning. He, too, was pleased with the results. This is a fine company that is well run and very decent. It puts my mind at ease to know there are repair services of this caliber in northern NJ.
I have used All Bergen twice, each time for a different appliance (faulty Viking range and refrigerator) and I’ve never had any issues with their techs or service. When I originally called about my range, the woman I talked to on the phone tried to guide me to fix the issue over the phone but after some trial and error we reasoned a house call would be best to fix the problem.
Both techs came on time within the 3 hour or so window they had promised and were able to fix my range and fridge on the spot with spare parts they carried in the trucks. Will definitely use them again if any of my so-called-reliable Viking appliances break down again.
We’ve used All Bergen for our dishwasher and have nothing but positive things to say about their technicians and timeliness of their services… But this review I feel is indicative of their customer service, which in my opinion was fantastic….
I talked to the manager (Mary) for a long while before making the decision to not even bother getting my refrigerator fixed! She was very honest with me in terms of the specific part that needed repair and given the age of my refrigerator we both decided it would make far more sense to put the money towards a new fridge (rather than most likely wasting my money for a repair on a 13-year old P.O.S. (you can figure out the acronym) refrigerator. She seemed extremely familiar with various brands of refrigerators and which ones tend to break more than others… Unfortunately I was dooped into buying one of them at a cheap price some years ago and am now paying the price! Silly me..
BUT I am so thankful that she didn’t just take my money and send out a repairman to fix something that she knew would most likely break within another year or so… and I’d have to spend even MORE money. I cant imagine another company would willingly tell a customer to NOT use their services because they know it’s in the best interest of the customer. Well done, All Bergen!
I called up All Bergen Appliance to get my freezer fixed (was building up frost on the walls and all of the food inside). I spoke with a woman who informed me a repairman would come out the next day between 10-1 and he would have all of the necessary parts in the truck to fix the job. Anyway, he came around noon and got the job done in under an hour. The whole thing was supposed to cost $75 (initial service charge) but because of the $25 voucher on their website, i was only asked to pay $50 for the entire repair. Friendly tech, would recommend!
Had All Bergen out to our house to fix our refrigerator. Called them on a Saturday morning and got someone on the phone right away and they had a repairman out here within a few hours. We negotiated the rate for the repair ahead of time since the owner said the tech might be at my house longer than expected because it was a difficult job. Needless to say, she gave me a very fair deal and the tech had our fridge up and running within a few hours. definitely recommend them!
All bergen appliance came out and diagnosed my refrigerator. I called, and they fixed it the same day. Everyone was very professional, and easy to deal with. Will use again and recommend to friends
J Jack W.
I used All Bergen Appliance. I think their main office is in Paramus. I had a Thermador oven which was not heating up. They were great. Someone told me it would cost over $450 to fix it. It just needed an ignitor. Will definitely use them again.
I needed All Bergen Appliance Service for the second time this year. This time for my upstairs washer. They fixed it right away and gave me a coupon even though I didn’t have one.
I called all Bergen and they came out the same day.. very polite, fast. reasonable price for repair. I recommended them to friend who also had a good experience.. Would Definitely use again.
Very efficient, so polite, very fast repair
Terrific, timely service! I live about an hour away from my rental house and needed to be at the appointment. All Bergen was able to narrow my window down to 2 hours so I could get more accomplished that day. The technician was courteous and helpful. The phone staff was as well. I’ll use them from now on with all my repair needs
Mike fixed my sub zero refrigerator. Another company told me I needed a compressor but it was only the condenser. That was so much cheaper. Very honest. Would highly recommend him and them.